Questions, answered
FAQ
Ordering & payment
- How does ordering work?
- Pick your products and quantities, then send the order form on the order page. We confirm details within one business day and email you a secure Stripe invoice you can pay online with any major card. Nothing prints until your artwork is approved and payment clears.
- Why don't I pay at checkout?
- Campaign orders almost always need a human touch — artwork checks, deadline coordination, EDDM route counts. Confirming first means no surprises later. Instant online checkout is coming as we grow.
- What's in the campaign packages?
- Our packages bundle the pieces campaigns almost always buy together — like yard signs + palm cards + bumper stickers for launch week — at a lower price than ordering them separately. One order, one artwork round, one delivery. Want to swap a quantity inside a package? Just say so in your order notes.
- Can I order a size or quantity that isn't listed?
- Yes. The listed options are our most popular configurations, but nearly everything comes in more sizes, stocks, and quantities. Email us for a quote — usually same-day.
- Do you offer volume or party-committee pricing?
- Yes — for county parties, slates, and multi-candidate orders, ask us about volume pricing.
Turnaround & shipping
- How fast will I get my order?
- Most orders ship in 4–6 business days after artwork approval, then 1–3 days in ground transit. In a crunch before election day? Tell us your in-hands date in the notes and we'll tell you honestly whether we can hit it — rush production is often available.
- How much is shipping?
- Free ground shipping in the contiguous U.S. is included on standard products. Oversized freight items (like event tents) and AK/HI shipments are quoted at cost.
Artwork & design
- How do I send my artwork?
- Email it to orders@itstartswithyou.vote after you order — or just reply to your confirmation email. See the artwork specs for file requirements. An upload portal is on the way.
- I don't have a designer. Can you help?
- Yes. Send us your logo, photo, and message and we'll set up a clean layout for your approval. Party-themed design presets — red, blue, and independent — are coming soon.
- Do I need a "Paid for by" disclaimer?
- Probably — most jurisdictions require one on campaign materials, and the rules vary by state and race. Your campaign or committee is responsible for the wording; we'll make sure it's placed and sized legibly.
- Will I see a proof?
- Always. Every order gets a digital proof by email, and nothing prints until you approve it.
EDDM
- What's EDDM and why do campaigns use it?
- Every Door Direct Mail® delivers your mailer to every mailbox on the postal routes you pick — no mailing list needed, at USPS's lowest rate. It's the cheapest way to blanket a precinct. Read more on our EDDM page.
- How is postage handled?
- Print pricing and postage are separate. We confirm your exact route household counts up front, and postage (currently about 22¢ per piece) is billed at cost on the same invoice.
Still stuck? Ask us anything