Questions, answered

FAQ

Ordering & payment

How does ordering work?
Pick your products and quantities, then send the order form on the order page. We confirm details within one business day and email you a secure Stripe invoice you can pay online with any major card. Nothing prints until your artwork is approved and payment clears.
Why don't I pay at checkout?
Campaign orders almost always need a human touch — artwork checks, deadline coordination, EDDM route counts. Confirming first means no surprises later. Instant online checkout is coming as we grow.
What's in the campaign packages?
Our packages bundle the pieces campaigns almost always buy together — like yard signs + palm cards + bumper stickers for launch week — at a lower price than ordering them separately. One order, one artwork round, one delivery. Want to swap a quantity inside a package? Just say so in your order notes.
Can I order a size or quantity that isn't listed?
Yes. The listed options are our most popular configurations, but nearly everything comes in more sizes, stocks, and quantities. Email us for a quote — usually same-day.
Do you offer volume or party-committee pricing?
Yes — for county parties, slates, and multi-candidate orders, ask us about volume pricing.

Turnaround & shipping

How fast will I get my order?
Most orders ship in 4–6 business days after artwork approval, then 1–3 days in ground transit. In a crunch before election day? Tell us your in-hands date in the notes and we'll tell you honestly whether we can hit it — rush production is often available.
How much is shipping?
Free ground shipping in the contiguous U.S. is included on standard products. Oversized freight items (like event tents) and AK/HI shipments are quoted at cost.

Artwork & design

How do I send my artwork?
Email it to orders@itstartswithyou.vote after you order — or just reply to your confirmation email. See the artwork specs for file requirements. An upload portal is on the way.
I don't have a designer. Can you help?
Yes. Send us your logo, photo, and message and we'll set up a clean layout for your approval. Party-themed design presets — red, blue, and independent — are coming soon.
Do I need a "Paid for by" disclaimer?
Probably — most jurisdictions require one on campaign materials, and the rules vary by state and race. Your campaign or committee is responsible for the wording; we'll make sure it's placed and sized legibly.
Will I see a proof?
Always. Every order gets a digital proof by email, and nothing prints until you approve it.

EDDM

What's EDDM and why do campaigns use it?
Every Door Direct Mail® delivers your mailer to every mailbox on the postal routes you pick — no mailing list needed, at USPS's lowest rate. It's the cheapest way to blanket a precinct. Read more on our EDDM page.
How is postage handled?
Print pricing and postage are separate. We confirm your exact route household counts up front, and postage (currently about 22¢ per piece) is billed at cost on the same invoice.

Still stuck? Ask us anything